QRolling

Terms and Conditions

Effective Date: April 3, 2026  ·  Last Updated: April 24, 2026

Welcome to QRolling. These Terms and Conditions (“Terms,” “Agreement”) constitute a legally binding agreement between you (“User,” “you,” “your”) and QRolling, a limited liability company registered in Georgia under number B26345195, with its registered office at 75A Erosi Manjgaladze Street, Tbilisi 0159, Georgia (“QRolling,” “Company,” “we,” “us,” “our”), governing your access to and use of the QRolling platform, website at qrolling.com, its subdomains including app.qrolling.com, api.qrolling.com, and view.qrolling.com, and all related services, applications, and tools (collectively, the “Service”). Please read these Terms carefully before using the Service.

1. Acceptance of Terms

By accessing, registering for, or using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service.

Age Requirement. You must be at least sixteen (16) years of age to use the Service. By using the Service, you represent and warrant that you meet this age requirement. If you are under the age of 18, you represent that your legal guardian has reviewed and agreed to these Terms on your behalf.

Authority to Bind. If you are using the Service on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, “you” and “your” shall refer to both you individually and to such entity.

Modifications to Terms. We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Service and updating the “Last Updated” date. Your continued use of the Service after such modifications constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

International Users. These Terms apply regardless of where you access the Service from. By using QRolling, you consent to the transfer of your data to Georgia and other countries where our infrastructure operates, subject to the protections described in our Privacy Policy and Data Processing Agreement. Nothing in these Terms is intended to limit your rights under mandatory consumer protection or data protection laws in your jurisdiction.

2. Account Registration

To access certain features of the Service, you must create an account. When registering, you agree to:

One Account Per Person. Each individual may maintain only one (1) account. Creating multiple accounts to circumvent plan limitations, abuse free tiers, or for any fraudulent purpose is strictly prohibited and grounds for immediate termination.

QRolling reserves the right to suspend or terminate any account that we reasonably believe contains inaccurate information, has been created in violation of these Terms, or poses a security risk.

3. Service Description

QRolling is a software-as-a-service (SaaS) platform that provides QR code creation, management, analytics, and campaign tools. The Service includes, but is not limited to:

No Uptime Guarantee. While QRolling strives to maintain high availability, we do not guarantee uninterrupted, error-free, or secure access to the Service at all times. The Service may be subject to scheduled maintenance, unplanned outages, and other disruptions. QRolling shall not be liable for any loss or damage arising from Service unavailability.

4. Subscription & Billing

4.1 Plans and Pricing

The Service is offered under tiered subscription plans: Free, Pro, Business, and Enterprise. Each plan provides different feature limits, QR code quotas, and capabilities. Current plan details and pricing are available on our website. Features, limits, and pricing are subject to change in accordance with Section 4.3.

4.2 Auto-Renewal

Paid subscriptions are billed on a recurring basis (monthly or yearly, depending on your selection) and will automatically renew at the end of each billing cycle unless cancelled before the renewal date. By subscribing to a paid plan, you authorize QRolling to charge the applicable subscription fee to your designated payment method at each renewal.

4.3 Pricing Changes

QRolling reserves the right to modify subscription pricing at any time. We will provide at least thirty (30) days’ prior written notice of any price increase via email to the address associated with your account. If you do not agree to the new pricing, you may cancel your subscription before the next billing cycle. Continued use of the Service after the price change takes effect constitutes your acceptance of the new pricing.

4.4 Refund Policy

QRolling offers a seven (7) day money-back guarantee from the date of initial purchase of a paid plan. If you are not satisfied with the Service, you may request a full refund within this period by contacting our support team. Refund requests made after the 7-day period will not be honored. Renewals, upgrades, and downgrades are not eligible for refunds except as required by applicable law.

4.5 Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation:

4.6 Failed Payments

If a payment fails, QRolling will attempt to process the charge up to three (3) additional times over a period of fourteen (14) days. During this period, your access to paid features may be restricted. If payment cannot be collected after all retry attempts, your subscription will be cancelled and your account will be downgraded to the Free plan.

4.7 Taxes

All fees are exclusive of applicable taxes, levies, or duties imposed by taxing authorities. You are responsible for paying all taxes associated with your subscription, except for taxes based on QRolling’s net income. If QRolling is required to collect or remit taxes on your behalf, such taxes will be added to your invoice.

4.8 Add-On Extensions

QRolling may offer optional paid add-on features and extensions (“Extensions”) that supplement the functionality of your base subscription plan. Examples of Extensions include, but are not limited to: Programs & Forms, Print Studio, and AI Templates. The following terms apply to all Extensions:

5. Payment Processing

All payment transactions are processed through secure, third-party payment processors. By providing your payment information, you authorize QRolling and its payment processors to charge the applicable fees to your designated payment method.

PCI Compliance. Our payment processors maintain compliance with the Payment Card Industry Data Security Standard (PCI DSS). QRolling does not store, process, or have access to your full credit card numbers, CVV codes, or other sensitive cardholder data. Only tokenized references and partial card information (e.g., last four digits, expiration date) are retained for display and transaction management purposes.

You acknowledge that QRolling is not responsible for errors, outages, or security breaches of third-party payment processors, and that the use of such processors is subject to their own terms and privacy policies.

6. User Content & Data

6.1 Ownership

You retain all ownership rights to the content, data, and materials that you upload, create, or otherwise make available through the Service (“User Content”). QRolling does not claim ownership of your User Content.

6.2 License Grant to QRolling

By submitting User Content to the Service, you grant QRolling a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, process, display, and transmit your User Content solely for the purpose of operating, providing, improving, and maintaining the Service. This license terminates when you delete your User Content or your account, except where your content has been shared with others or is required for legitimate business purposes (such as backup and legal compliance).

6.3 Prohibited Content

You agree not to upload, create, or link to any content that:

6.4 Right to Remove

QRolling reserves the right, but is not obligated, to review, monitor, and remove any User Content that we determine, in our sole discretion, violates these Terms, is harmful, objectionable, or otherwise inappropriate. We may remove such content without prior notice and without liability to you.

6.5 End-User Data Collected Through Extensions

If you activate an Extension that collects information from third parties on your behalf (for example, the Programs & Forms Extension, which collects answers from Form Respondents who scan your QR codes), the following additional rules apply:

7. QR Code Usage

Destination Responsibility. You are solely responsible for the content, URLs, and destinations linked to or encoded within your QR codes. QRolling does not monitor, verify, or endorse the content of destination URLs and shall not be held liable for any content accessed through your QR codes.

Dynamic QR Code Availability. Dynamic QR codes rely on QRolling’s redirect infrastructure to function. If your subscription is downgraded, cancelled, or terminated, dynamic QR codes that exceed the limits of your current plan may cease to function (i.e., they will no longer redirect to their designated destinations). QRolling is not responsible for any losses or damages resulting from non-functional QR codes due to account downgrade, cancellation, or termination.

No Safety Guarantee. QRolling does not guarantee that the URLs or content accessed via QR codes (whether created by you or by other users) are safe, accurate, or free from malicious content. Individuals scanning QR codes do so at their own risk.

Physical Distribution. If you distribute QR codes in physical or digital media (print, packaging, signage, etc.), you acknowledge that such distribution is your responsibility. QRolling is not liable for costs incurred from reprinting or redistributing materials if a QR code ceases to function for any reason.

8. Analytics & Data Collection

8.1 Scan Data Collection

When a QR code created through QRolling is scanned, the Service may collect the following information about the scanning event:

8.2 Use of Scan Data

Scan data is collected and processed to provide you with analytics and insights about your QR code performance. This data is used to generate reports, dashboards, and metrics available within the Service. Aggregate and anonymized scan data may also be used by QRolling to improve the Service, generate industry benchmarks, and for internal analytics.

8.3 Data Retention

Scan analytics data is retained for as long as your account is active and for a reasonable period thereafter. Upon account deletion, scan data will be permanently removed within ninety (90) days, unless retention is required by law or legitimate business purpose. Detailed data retention policies are outlined in our Privacy Policy.

9. Team Accounts

The Service offers team collaboration features that allow multiple users to access and manage QR codes, campaigns, and analytics under a single account.

9.1 Account Owner Responsibility

The account owner (the individual who created and pays for the account) is fully responsible for:

9.2 Role-Based Access

Team accounts support the following roles with varying permission levels:

The account owner is responsible for assigning appropriate roles and must ensure that team members are granted only the minimum level of access necessary for their function.

10. Intellectual Property

10.1 QRolling’s Intellectual Property

The Service, including its software, source code, design, user interface, logos, trademarks, documentation, and all related intellectual property, is and shall remain the exclusive property of QRolling and its licensors. These Terms do not grant you any right, title, or interest in QRolling’s intellectual property except for the limited right to use the Service in accordance with these Terms.

10.2 User’s Intellectual Property

You retain all intellectual property rights in your User Content. QRolling does not acquire any ownership interest in your logos, images, brand assets, or other materials that you upload or use within the Service.

10.3 QR Codes

QR codes generated through the Service using your content are your property. You may use, distribute, and reproduce the generated QR codes for any lawful purpose. However, the underlying technology, redirect infrastructure, and analytics systems that power dynamic QR codes remain the property of QRolling.

10.4 Feedback

If you provide feedback, suggestions, or ideas regarding the Service, you grant QRolling an irrevocable, perpetual, worldwide, royalty-free license to use, modify, and incorporate such feedback into the Service without any obligation to you.

11. API Usage

QRolling provides Application Programming Interface (API) access on select subscription plans. By using the API, you agree to the following:

API documentation and usage guidelines are provided separately and form part of these Terms.

12. Prohibited Activities

You agree not to engage in any of the following activities in connection with the Service:

Violation of any prohibited activity may result in immediate account suspension or termination, without refund, and may be reported to relevant law enforcement authorities.

13. Limitation of Liability

13.1 “As-Is” Basis

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. QROLLING EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

13.2 No Warranty

QRolling does not warrant that:

13.3 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, QROLLING’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE USE OF THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO QROLLING DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE NOT PAID ANY FEES, QROLLING’S MAXIMUM LIABILITY SHALL NOT EXCEED FIFTY US DOLLARS (USD $50.00).

13.4 Exclusion of Consequential Damages

IN NO EVENT SHALL QROLLING, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF QROLLING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.5 Basis of the Bargain

The limitations and exclusions in this Section reflect a reasonable allocation of risk between you and QRolling and are a fundamental element of the basis of the bargain between you and QRolling. The Service would not be provided to you without such limitations.

14. Indemnification

You agree to indemnify, defend, and hold harmless QRolling, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

QRolling reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate fully with QRolling’s defense of such claim.

15. Service Modifications

QRolling reserves the right, at any time and at our sole discretion, to modify, update, enhance, or discontinue any aspect or feature of the Service, temporarily or permanently, with or without notice. This includes, but is not limited to:

For material changes that negatively affect paid features, QRolling will use reasonable efforts to provide at least thirty (30) days’ advance notice. QRolling shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service or any part thereof.

16. Termination

16.1 Termination by QRolling

QRolling may suspend or terminate your account and access to the Service immediately, without prior notice or liability, if:

16.2 Termination by You

You may terminate your account at any time by deleting your account through the Service settings or by contacting our support team. Cancellation of a paid subscription does not constitute account deletion; see Section 4.5 for cancellation terms.

16.3 Effect of Termination

Upon termination of your account:

QRolling is not obligated to provide data export or migration assistance upon termination, although we may do so at our discretion.

17. Governing Law

These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of Georgia (the country of incorporation of QRolling), without regard to its conflict of law principles.

You agree that the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded from these Terms.

Nothing in these Terms limits your rights under mandatory consumer protection or data protection laws in your jurisdiction. If you are a consumer in the European Union, you may also bring proceedings in the courts of your country of residence in accordance with applicable EU consumer protection legislation. If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) as described in our Privacy Policy.

18. Dispute Resolution

18.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service informally by contacting QRolling at [email protected]. Both parties agree to negotiate in good faith for at least thirty (30) days from the date of the initial written notice of the dispute.

18.2 Binding Arbitration

If the dispute is not resolved through informal resolution within thirty (30) days, you and QRolling agree that the dispute shall be finally and exclusively resolved by binding arbitration rather than in court, except as set out below.

18.3 Class Action Waiver

To the fullest extent permitted by applicable law, you agree that any arbitration or other dispute resolution proceeding shall be conducted only on an individual basis and not as a class action, consolidated action, mass action, or representative proceeding. The arbitrator shall not consolidate more than one person’s claims and shall not preside over any form of representative or class proceeding. If this waiver is held unenforceable in a particular case, the entirety of this Section 18 shall be null and void as to that case, and the dispute shall instead be resolved in the competent courts of Tbilisi, Georgia.

19. Data Protection

QRolling is committed to protecting your personal data. Our collection, use, storage, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

19.1 GDPR Compliance

For users located in the European Union (EU) or the European Economic Area (EEA), QRolling processes personal data in accordance with the General Data Protection Regulation (GDPR). This includes:

19.2 Data Processing

By using the Service, you acknowledge that your data may be processed and stored in servers located outside your country of residence. QRolling ensures that appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

19.3 Data Controller

For the purposes of applicable data protection laws, QRolling acts as the data controller for user account data and as a data processor for scan analytics data collected on behalf of users.

20. Third-Party Services

The Service may integrate with, link to, or rely upon third-party services, including but not limited to:

QRolling is not responsible for the availability, accuracy, content, or practices of any third-party service. Your use of third-party services is subject to those services’ own terms of service and privacy policies. QRolling makes no warranties regarding third-party services and shall not be liable for any loss or damage caused by your use of or reliance on such services.

The inclusion of links to third-party websites or services does not imply endorsement by QRolling.

21. Force Majeure

QRolling shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, civil unrest, government actions or sanctions, embargoes, labor disputes, strikes, fire, flood, earthquake, power outages, internet or telecommunications failures, cyberattacks, or failures of third-party service providers (collectively, “Force Majeure Events”).

In the event of a Force Majeure Event, QRolling will use reasonable efforts to mitigate the impact and resume performance as soon as practicable. If a Force Majeure Event continues for more than sixty (60) days, either party may terminate these Terms upon written notice.

22. Severability, Waiver & Entire Agreement

22.1 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

22.2 Waiver

The failure of QRolling to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of QRolling. A waiver of any right or provision on one occasion shall not be deemed a waiver of such right or provision on any subsequent occasion.

22.3 Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices or policies published by QRolling on the Service, constitute the entire agreement between you and QRolling concerning the subject matter hereof, and supersede all prior and contemporaneous agreements, proposals, negotiations, representations, and communications, whether oral or written, between the parties with respect thereto.

22.4 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of QRolling. QRolling may freely assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, without your consent.

22.5 Notices

QRolling may provide notices to you via email to the address associated with your account, through in-app notifications, or by posting on the Service. Such notices shall be deemed effective upon sending (for email) or posting. You may provide notices to QRolling by emailing [email protected].

23. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:

QRolling

Registered address: 75A Erosi Manjgaladze Street, Tbilisi 0159, Georgia

Company registration: B26345195 (National Agency of Public Registry, Georgia)

Tax ID: EN3289008

Website: qrolling.com

General & billing: [email protected]

Privacy & data protection: [email protected]

We aim to respond to all inquiries within five (5) business days.

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